If you are looking for collision repair in Nashville, TN, you are probably dealing with a stressful day. This page walks through the first steps after an accident, why damage often turns out larger than it looks, and how to request an estimate from our shop on Lebanon Pike.
Call 615-600-5998 if you have questions, or go straight to the collision estimate request.
Signs of Damage Beyond What You Can See
- Gaps between panels that are uneven or wider than before
- A hood, door or trunk that does not close the way it used to
- Pulling to one side while driving
- Warning lights that came on after the impact
- Cracked paint or a bumper cover that sits crooked
- Strange sounds from the wheel area over bumps
How to Get an Estimate
- Take photos. Capture each side of the vehicle and close shots of every damaged spot, in daylight if possible.
- Send the request. Use the estimate form with your photos and a short description of what happened.
- Bring it in. A photo estimate is only a starting point. We inspect the vehicle at the shop before a final repair plan.
How We Approach Collision Work
- We look at the whole impact area, not just the visible dent
- We explain what we found in plain language
- We say clearly which repairs we do and which we do not
- Estimates start with your photos and are confirmed in person
Collisions in this area often happen on the interstates and busy roads that carry traffic through the east side of Nashville, including I-40 and Lebanon Pike, as well as in crowded parking lots in Donelson and Hermitage. Minor fender benders in stop-and-go traffic are common, and so are hail dents in spring. Wherever it happened, the steps below apply.
What to Do First After an Accident
Check that everyone is safe and move out of traffic if you can. Call emergency services if anyone is hurt. Exchange contact and insurance details with the other driver, and write down the time and place. Take photos before the vehicles are moved when it is safe to do so.
Why an Inspection Finds Hidden Damage
Bumper covers and body panels hide the structure behind them. A small dent on the surface can sit on top of a bent bracket, a cracked mount or a sensor that no longer points the right way. That is why we look behind the cover and check how the panels line up, rather than judging only by the paint.
Photos That Help
- One wide shot from each corner of the vehicle
- Close shots of every dent, scrape and crack
- The other vehicle and the scene, if you can take them safely
- Any warning lights on the dash
A Note on Insurance
Your insurer may ask for photos and a written estimate. Ask them what they need and what their process is. We can give you our estimate to share with your insurer.
Related Pages
- Request a collision estimate
- Paintless dent repair
- Door ding repair
- Hail damage repair
- Lease return dent repair
- Motorcycle dent repair
- Auto body repair
- Bumper repair
- Scratch repair
- Auto painting
Frequently Asked Questions
What should I do first after an accident?
Make sure everyone is safe, call for help if anyone is hurt, and document the scene with photos. Then contact your insurer if you plan to file a claim, and ask what they need.
Can you tell me what the damage will cost from photos?
Photos give us a starting point, but they cannot show bent brackets or damaged parts behind the surface. The real answer comes after we inspect the vehicle.
Is it safe to drive after a collision?
That depends on the damage. If a wheel looks off, fluid is leaking, a warning light is on or the vehicle pulls hard, it is safer to stop and call for help.
What kind of repairs do you do here?
Collision repair, auto body work, paint and refinishing, bumper and scratch repair, dent repair, and frame and structural work, all at our Lebanon Pike shop.
Is collision work covered by a warranty?
Yes, a 24-month/24,000-mile warranty. We can go over what it covers before you approve the repair.
Do I need to have an estimate before my insurer will respond?
Insurers differ. Ask yours what documents they want, and send us the same photos so we can give you a view of the damage.
Request a Collision Estimate
Send your vehicle details and photos of the damage, and we will contact you about next steps.